Episode 30

Denise Chaffin: the Human and AI in Recruiting


February 19th, 2024

52 mins 23 secs

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About this Episode

In this conversation, Mike Seidle and Denise Chaffin discuss the evolution of the recruiting industry and the rise of Recruitment as a Service (RAS). They explore the benefits and differences between RAS and traditional recruitment process outsourcing (RPO). The conversation also delves into the impact of AI on recruiting, including the use of AI tools for resume writing and the challenges of bias and compliance. They discuss the need for more comprehensive assessments of AI tools and platforms and the importance of trial periods to evaluate their effectiveness. The conversation explores various topics related to recruiting tools and the role of AI in the industry. It discusses the importance of trial periods and contracts, building trust in software, and the overwhelming number of tools available. The effectiveness of tools, the role of AI in recruiting, and the potential for bias in pattern recognition are also examined. The conversation emphasizes the human-centric nature of recruiting and the opportunities that arise in the field. It concludes with a discussion on developing a community for recruiters and the impactful book 'Never Split the Difference' and Denise's favorite movie 'The Wizard of Oz.

00:00 Introduction and Background
03:12 Recruitment as a Service
06:22 Benefits of Recruitment as a Service
09:05 Evolution of the Recruiting Industry
11:24 Impact of AI on Recruiting
16:56 Incorporating AI into Recruitment Processes
19:54 AI Tools for Resume Writing
25:45 Concerns and Challenges with AI in Recruiting
31:36 Compliance and Bias in AI
35:50 Future of AI in Recruiting
39:09 Assessing AI Tools and Platforms
40:57 Trial Periods and Contracts
41:30 Building Trust in Software
42:28 The Overwhelming Number of Recruiting Tools
43:24 The Effectiveness of Recruiting Tools
44:24 The Role of AI in Recruiting Tools
45:31 Pattern Recognition and Bias
46:29 The Human-Centric Nature of Recruiting
47:18 Opportunities in the Recruiting Field
48:06 Developing a Community for Recruiters
48:57 The Impactful Book: Never Split the Difference
51:17 Favorite Movie: The Wizard of Oz